The information you choose to share
When you send a request, we collect the name, email address, travel dates, group size, preferences and message you enter. Reservation checkout may also collect billing and contact details. Please avoid sending passport scans, payment card numbers or other sensitive documents through the inquiry form.
How it is used
We use your information to respond to your request, prepare a travel proposal, manage an agreed reservation and operate the website. Requests and orders are stored in the website database and are available to authorized administrators.
Cookies and services
Essential cookies support the shopping cart, account login and your chosen language. The site uses WordPress, WooCommerce and TranslatePress. External payment and AI services are used only when configured; any additional privacy information should be reviewed before using them.
Your choices
You can ask to access, correct or delete your information by contacting us through the contact page. Some booking records may need to be retained for operational or legal reasons. Information is retained only as needed for the purpose for which it was collected.
Questions
Contact Joy Voyage China through the contact form for privacy questions. Last updated: 12 October 2026.